Digilocker services are now available on WhatsApp through MyGov Helpdesk chatbot. For the uninitiated, Digilocker is a smartphone app developed by the Ministry of Electronics & IT (MeitY) with an aim to provide access to authentic documents in digital form to the citizens. The issued documents on the Digilocker platform are deemed to be at par with original physical documents as per Rule 9A of the Information Technology (Preservation and Retention of Information by Intermediaries providing Digital Locker facilities) Rules, 2016 notified on February 8, 2017.
"Offering Digilocker services on the MyGov Helpdesk is a natural progression and a step towards providing citizens with simplified access to essential services via WhatsApp's easy and accessible platform. With almost 100 million plus people already registered on Digilocker and 5 billion plus documents issued till date, we are confident that the service on WhatsApp will digitally empower millions by helping them access authentic documents and information, right from within their phones," MyGov CEO, Abhishek Singh, said.
Here is how-to access Digilocker services via MyGov Helpdesk chatbot on WhatsApp:
However, you can download only one document at a time. To download, type and send the number the document is listed at
Digilocker is a new addition to the services available through MyGov HelpDesk chatbot on WhatsApp. You can also access CoWin services such as vaccine certificate through the same chatbot. To do so, follow the following steps:
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