Contact Us

This page explains how to contact the Crypto Casinos editorial team, what we can realistically help with, and where to go instead when your question belongs to a casino, a wallet provider or a support service. We cover anonymous crypto casinos for US players, so most of the messages we get are about privacy limits, verification triggers, payout speed and whether a site accepts players from a particular state. Those we can answer. Account balances, locked funds and bonus disputes sit with the operator, not with us.

What to send us, and where it goes

Use the contact form or email address published on strongarticle.com. Every message reaches the editorial inbox, which is monitored by the people who write and update the reviews — including our editor, Logan Carson. We do not run a phone line, and we don't operate live chat, because nothing we do is time-critical in the way a casino cashier is.

To get a useful reply, include the casino name, your state, the coin involved (BTC, ETH, LTC, USDT, USDC or DOGE), and what you were told by the site. Screenshots of terms pages help more than paraphrases.

Response times

We aim to acknowledge editorial mail within a few business days. Corrections that affect a published bonus figure or a licensing statement jump the queue, because inaccurate terms are the one thing that can cost a reader money. Commercial enquiries are handled separately from editorial and never by the same decision.

Our commercial relationships, stated plainly

Crypto Casinos earns commission when a reader signs up through some of the links on this site. That funds the research. It does not buy a position in our rankings, a rating, or the removal of a criticism. Operators can contact us and often do — usually to correct a bonus term or announce a change of licence — but the ranking order is set editorially and every recommended site on this page carries at least one stated drawback.

If you ever think a review reads like it was written by the casino, tell us. That's a complaint we take seriously.

How we assess the casinos we rank

We research and verify rather than test. Nobody here claims to have deposited, played or withdrawn at these sites, and we won't present advertised payout speeds as measured results. What we do is read the terms in full, check the stated licence, record the supported coins, and note what triggers identity verification. Our scores reflect that research, and they are editorial ratings — not customer review scores.

• Anonymity in practice — how far you get on an email address alone, and what pushes an account into identity verification (large withdrawals, bonus reviews, suspected duplicate accounts)
• Coin coverage — BTC, ETH, LTC and DOGE for on-chain play, USDT and USDC for players who want to hold value in dollar terms rather than ride crypto price swings mid-session
• Payout behaviour — stated withdrawal limits, the casino's own processing window, and the network confirmations required before funds move
• Licensing — whether the site states a Curaçao, Anjouan or MGA licence, and whether that claim is visible on the operator's own pages
• Game fairness — provably fair originals versus RNG-certified titles from third-party studios
• Bonus terms — wagering multiples, time limits, game weightings and maximum cashout, never the headline number on its own

Three sites readers ask about most

These come up constantly in our inbox, so here is the short version of each — offer, what it suits, and where it falls short. Full terms always sit with the operator and can change without notice; check them before depositing.

BetPanda — 10% weekly cashback

Our top-ranked pick at 10.0, largely because the proposition is simple: a recurring 10% weekly cashback rather than a front-loaded match bonus with a long playthrough attached. Readers who dislike wagering requirements tend to prefer that shape, because cashback on losses is easier to value than a headline figure you may never clear. Cashback percentages, qualifying periods and minimum loss thresholds are set by the operator, so read the promotions page before you count on it. Limitation: a cashback-led model gives you nothing on the way in, so a player making a single large deposit gets less day-one value here than at a match-bonus site — and cashback still means you lost the money first.

CoinPoker Casino — 150% welcome bonus up to $2,000

Rated 9.9, and the one we point poker-curious readers toward because the casino sits alongside a poker room rather than standing alone. The 150% match to $2,000 is among the larger headline offers in our list, but a deposit match is only as good as its playthrough: confirm the wagering multiple, the expiry window and which games contribute before you opt in. Limitation: a bonus that size almost always carries a substantial rollover, and a player who mostly wants slots may find the wider casino library narrower than at a slots-first operator.

Cryptorino — 100% match up to 1 BTC plus 10% weekly cashback

Also 9.9. It's on this page because it runs both structures at once — a Bitcoin-denominated welcome match and ongoing weekly cashback — which suits readers who want one account for a big first deposit and steady returns after. A bonus capped in BTC rather than dollars is worth noting: crypto price movement changes what that cap is actually worth between the day you read it and the day you deposit. Limitation: dual promotions usually come with conditions on running them together, and the BTC-denominated cap adds volatility exposure a stablecoin player may not want.

Punkz (20,000 USDT welcome bonus plus 15% cashback), Hyperlucky (20% daily cashback up to $10,000 plus 100 free spins), Winna (up to 60% rakeback and 25% instant cashback), Thrill (up to 70% rakeback plus 10% cashback), BC Game (four match bonuses up to $4,000 plus 400 free spins), Wild.io (up to 350% across three deposits plus 200 free spins) and Vave (up to 550 USDT plus up to €75 free bet and 5% cashback) also appear in our rankings. Every one of those figures is a maximum, and every one carries wagering, eligibility and time conditions set by the operator.

Money questions we get asked before signup

Taking part costs whatever you deposit — there is no membership fee at the sites we cover, and Crypto Casinos charges readers nothing. The real costs are network fees and losses.

• Deposits and withdrawals are on-chain, from a self-custody wallet or an exchange account. Bitcoin and Ethereum fees vary with network congestion; Litecoin and Dogecoin are usually cheaper to move, and stablecoin fees depend on which chain you send USDT or USDC over.
• Confirmation times are set by the blockchain, not the casino. A site advertising instant withdrawals means instant internal processing — the coins still need network confirmations before they land.
• Withdrawal limits are per operator, often per day and per level of verification. Higher tiers and VIP levels typically raise them; unverified accounts typically have the lowest ceilings.
• Volatility cuts both ways. A balance held in BTC or ETH can lose dollar value while you sleep. Stablecoins avoid that, which is why a lot of readers deposit in USDT or USDC and convert only when they want exposure.
• Tax — US players are generally liable on gambling winnings and on crypto gains. That's general information, not advice; speak to a qualified tax professional about your own position. Playing without full verification changes nothing about what you owe.

What's actually on these sites

Most readers who write in already know casino games, so the short version: the libraries split into slots from third-party studios such as Pragmatic Play and NetEnt; live dealer rooms running blackjack, roulette and baccarat with Evolution among the common suppliers; RNG table games; and the crypto-native originals — crash, dice and Plinko — which are usually where provably fair verification is offered, letting you check a result's seed after the round. Alongside the casino, several of these operators also run sportsbooks, and CoinPoker pairs its casino with a poker room. Those adjacent products often have their own separate bonuses, their own wagering terms and sometimes their own withdrawal rules, so don't assume a casino promotion carries across to sports or poker.

Legal position, eligibility and age

You must be at least 18 to use the sites we cover, and 21 where the operator or your state sets that as the minimum — check the site's own terms for its stated age. There is no federal legalization of online casino gaming in the US. The crypto casinos on this site are offshore operators licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator, which places them in a legal grey area for US players. Regulated online casino gaming exists in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those licensed operators do not run on crypto. Availability differs by state and many offshore sites self-restrict certain states; the exclusion list varies by operator. Check your own state's laws and the site's terms before you register, and treat legal questions as something to raise with a qualified professional rather than with us. We won't help anyone work around geoblocks, verification or sanctions checks, and we don't publish methods for doing so.

If gambling has stopped being fun

Play only with money you can afford to lose, and never as a way to fix a financial problem or escape stress. Offshore crypto casinos may not offer the deposit limits, cooling-off periods or self-exclusion tools that state-regulated operators are required to provide, so the guardrails you might expect can simply be absent. Free, confidential help is available 24/7 from the National Problem Gambling Helpline on 1-800-GAMBLER. Our responsible gambling resources go into the tools and warning signs in more detail.

Before you write in

If your question is about who we are and how the site is funded, the about the team page answers most of it. If it's about the rules of using Crypto Casinos itself, see our terms and conditions. If you're comparing self-exclusion-free options in another market, we cover that separately in our guide to casinos outside the UK's Gamstop scheme. Anything else — a wrong figure, a changed licence, a bonus term that doesn't match what we published, or a straight question about anonymity at a crypto casino — send it over. Corrections are the mail we most want to receive. Fact-checked Sep 23, 2026.